7000bad offers three main support channels, all of which provide service in Bangla.
Live Chat: The fastest option. Click the chat button at the bottom right of any page on the site. Available seven days a week, 24 hours a day. A Bangla-speaking agent typically responds within two minutes.
Email: support@7000bad.best — ideal for detailed issues or sending screenshots. Responses arrive within 4–6 hours on business days and 12–24 hours on weekends.
Account inbox: After logging in, go to the "Messages" icon to submit a support ticket directly. Including a transaction reference or bet ID helps resolve issues faster.
Live chat works best for general questions, while email is the better option for KYC or withdrawal issues.
Live Chat: The fastest option. Click the chat button at the bottom right of any page on the site. Available seven days a week, 24 hours a day. A Bangla-speaking agent typically responds within two minutes.
Email: support@7000bad.best — ideal for detailed issues or sending screenshots. Responses arrive within 4–6 hours on business days and 12–24 hours on weekends.
Account inbox: After logging in, go to the "Messages" icon to submit a support ticket directly. Including a transaction reference or bet ID helps resolve issues faster.
Live chat works best for general questions, while email is the better option for KYC or withdrawal issues.
7000bad's VIP program has five tiers in total. Your tier is determined by your monthly betting volume and is reassessed every month.
Bronze (Starting tier): Bronze status is awarded upon your first deposit after registration. Benefits include earning points on every bet and a special bonus on your birthday.
Silver (৳15,000+ wagered per month): Faster withdrawal processing and 5% weekly cashback.
Gold (৳50,000+ wagered per month): A dedicated account manager, 8% weekly cashback, early access to special events, and higher withdrawal limits.
Platinum (৳1,50,000+ bet per month): 12% cashback, custom bonus offers, fastest withdrawal priority, and invitations to exclusive tournaments.
Diamond (Invite Only): Maximum cashback, a dedicated VIP hotline, personalized offers, and annual rewards. The Diamond tier is by invitation only, extended to long-standing Platinum members.
To view your VIP tier and points, log in and go to "My Account", then select the "VIP Status" tab.
Bronze (Starting tier): Bronze status is awarded upon your first deposit after registration. Benefits include earning points on every bet and a special bonus on your birthday.
Silver (৳15,000+ wagered per month): Faster withdrawal processing and 5% weekly cashback.
Gold (৳50,000+ wagered per month): A dedicated account manager, 8% weekly cashback, early access to special events, and higher withdrawal limits.
Platinum (৳1,50,000+ bet per month): 12% cashback, custom bonus offers, fastest withdrawal priority, and invitations to exclusive tournaments.
Diamond (Invite Only): Maximum cashback, a dedicated VIP hotline, personalized offers, and annual rewards. The Diamond tier is by invitation only, extended to long-standing Platinum members.
To view your VIP tier and points, log in and go to "My Account", then select the "VIP Status" tab.
7000bad's withdrawal policy is straightforward and transparent.
Fee: 7000bad does not charge any withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges, typically between 0.5%–1.85%. These are the mobile banking providers' own fees and are outside 7000bad's control.
Minimum withdrawal: ৳500.
Maximum Withdrawal: Standard accounts can deposit up to ৳50,000 per day and ৳3,00,000 per month. Higher limits apply for Silver and above VIP members.
Processing Time: bKash and Nagad withdrawals typically take 15–30 minutes. Bank transfers take 1–2 business days. Large withdrawals may be delayed if KYC verification has not been completed.
Please Note: Withdrawals must always be made to a payment method registered in your own name. Withdrawing to someone else's account is not permitted.
Fee: 7000bad does not charge any withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges, typically between 0.5%–1.85%. These are the mobile banking providers' own fees and are outside 7000bad's control.
Minimum withdrawal: ৳500.
Maximum Withdrawal: Standard accounts can deposit up to ৳50,000 per day and ৳3,00,000 per month. Higher limits apply for Silver and above VIP members.
Processing Time: bKash and Nagad withdrawals typically take 15–30 minutes. Bank transfers take 1–2 business days. Large withdrawals may be delayed if KYC verification has not been completed.
Please Note: Withdrawals must always be made to a payment method registered in your own name. Withdrawing to someone else's account is not permitted.
7000bad supports the most widely used payment methods in Bangladesh.
Mobile Banking (fastest):
Debit/Credit Card: Visa and Mastercard are supported for deposits.
Deposit Methods:
Mobile Banking (fastest):
- bKash – Deposits & withdrawals, processed instantly. Minimum deposit ৳200.
- Nagad – Deposits & withdrawals, processed instantly. Minimum deposit ৳200.
- Rocket (Dutch-Bangla) – Deposits & withdrawals. Minimum deposit ৳200.
Debit/Credit Card: Visa and Mastercard are supported for deposits.
Deposit Methods:
- 1Log in and click the "Deposit" button.
- 2Select a payment method and enter the amount.
- 3Follow the instructions to complete your payment.
- 4Once the deposit is confirmed, your balance updates instantly.
This issue is usually caused by one of a few common reasons and can be resolved on your own in most cases.
If the app won't open:
Browser Alternative: If you're having trouble with the app, open 7000bad.best directly in Chrome or Firefox — all features are available in a mobile browser too. In Chrome, using "Add to Home Screen" gives you an experience just like the app.
If this step doesn't resolve the issue, contact live chat with your phone model and Android/iOS version for further assistance.
If the app won't open:
- Restart your phone and try again.
- Check your internet connection — try switching between mobile data and Wi-Fi.
- Make sure your phone's date and time are set correctly — an incorrect time can cause SSL certificate errors.
- Clear the app cache: go to Settings > Apps > 7000bad > Clear Cache.
Browser Alternative: If you're having trouble with the app, open 7000bad.best directly in Chrome or Firefox — all features are available in a mobile browser too. In Chrome, using "Add to Home Screen" gives you an experience just like the app.
If this step doesn't resolve the issue, contact live chat with your phone model and Android/iOS version for further assistance.
When you receive your winnings depends on the type of game.
Sports Betting (after the match ends): Winnings are automatically credited to your balance as soon as the match result is confirmed — typically within 5–15 minutes of the match ending. For live bets, the credit is processed as soon as the result is in.
Live Casino: Instant credits after every round.
Lottery prizes: Winners are credited within 24–48 hours after the draw. Large prizes (over ৳10,000) require KYC verification before release — completing KYC in advance ensures no delays.
Promotion bonus: Varies by promotion — some are instant, others are credited within 24 hours.
If it takes longer than expected, contact us via live chat with your bet reference number or lottery ticket number — the support team will investigate.
Sports Betting (after the match ends): Winnings are automatically credited to your balance as soon as the match result is confirmed — typically within 5–15 minutes of the match ending. For live bets, the credit is processed as soon as the result is in.
Live Casino: Instant credits after every round.
Lottery prizes: Winners are credited within 24–48 hours after the draw. Large prizes (over ৳10,000) require KYC verification before release — completing KYC in advance ensures no delays.
Promotion bonus: Varies by promotion — some are instant, others are credited within 24 hours.
If it takes longer than expected, contact us via live chat with your bet reference number or lottery ticket number — the support team will investigate.
KYC (Know Your Customer) verification is not mandatory at 7000bad for regular betting or small withdrawals. However, it is required for your first withdrawal of ৳50,000 or more, or when claiming a large lottery prize.
Required documents:
Required documents:
- National ID Card (NID): Clear photos of both the front and back. If you don't have an NID, a passport or birth certificate is also accepted.
- Selfie: A photo of you holding your NID — both your face and the card must be clearly visible.
- Proof of payment (optional): For large withdrawals, a screenshot may be requested to verify ownership of the bKash or Nagad account.
- 1Log in and go to "Account Settings" > "Identity Verification".
- 2Upload your photo in the designated field (JPG or PNG, maximum 5 MB).
- 3Once submitted, verification is completed within 1–3 business days and you'll be notified by SMS.